You can log in using your email address as your login and the password that you created.Īlso, you can visit, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk’s products. Please refer to your My SanDisk at anytime to see all of your incident history and product registration information. Please reply to this email for any further queries and i will be glad to assist you further.
SanDisk Cruzer USB Drives in removable disk configuration will be available again shortly in retail outlets.Īlso, Please be informed that Flash drives configured as fixed disks still function the same as those configured as removable disk but unfortunately it may not be recognized by the multiple software’s on the computer that can only recognize the external drive as a removable disk. There is no tool available to change SanDisk Cruzer USB Drives between fixed and removable disk configuration. At the end of 2013, SanDisk reverted back to producing Cruzer USB Drives as removable disk. In mid-2013 SanDisk changed production of Cruzer USB Drives to show up as fixed disk to meet a requirement for Windows 8 certification. Please be informed that the flash drives are the plug and play storage devices. I sincerely apologize for any inconvenience caused. It is our goal to make sure you have all the resources you need to get the most from your product. Thanks for emailing SanDisk Technical Support. On 2-10-2014 I posted the following question, “How can my 16 GB Cruzer be flagged as a Removable Drive instead of a System Disk? ”
I am kind of a dinosaur as I’m still using reliable WinXP sp3, but then again so are many others.
I’ve got a feeling these will be returned to the retailer as defective if I can’t find a quick fix. Nothing on the site where I bought them or on the packaging indicated they were for Win8 or otherwise. I haven’t yet tried these sticks with the music gear, but I’m extremely concerned about reliable functioning of these sticks for data storage in that gear. It’s bad enough these don’t install as removable media, but what concerns me is I purchased these to be used with some music equipment I have that uses USB drives for data storage and transfer to and from my PC. First thing I noticed was they were extremely slow transfering files compare to older sticks I have and today while using them I noticed they had acquired a Recycled and System Volume Information folder and they do indeed show up as fixed drives in Computer Management. I’ve just run into this with a couple of recently purchased 16GB Cruzer pen drives.
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